Fault Description: Upon powering on the device, the hard disk emits a sizzling sound and fails to be recognized by the system. This kind of noise often indicates internal mechanical or electrical failure, which can lead to data loss if not addressed quickly.

Data Recovery Process: After initial testing, the data recovery engineer from Darth Data determined that the hard drive's motor was damaged. The unit was then taken into a 100-level clean room environment for further inspection. Once opened, it was confirmed that the motor had failed, likely due to mechanical wear or electrical issues. The engineer replaced the motor along with the circuit board and the read/write head as part of the repair process.

During testing on the data recovery device, a knocking sound was detected, suggesting damage to the head assembly. A compatible head from the same model was installed, and the magnetic head was also replaced to ensure optimal performance. After these repairs, the hard drive was recognized by the system, and the drive began to spin up normally. Following several hours of continuous operation, all the data was successfully retrieved without any corruption or loss.

Data Recovery Results: The entire dataset was recovered with 100% accuracy. All files, folders, and system data were restored to their original state, ensuring full access to the user’s information.

Advice to Customers: If your hard drive shows signs of malfunction—such as unusual noises, failure to power up, or not being recognized—it is crucial not to attempt any operations on the drive yourself. These actions could cause further damage and make recovery more difficult or even impossible. Instead, it is strongly recommended to contact a professional data recovery service immediately. Experts have the right tools, knowledge, and experience to handle such situations safely and effectively, increasing the chances of successful data retrieval. Don’t wait—act fast to protect your valuable information.

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